Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the board room, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

 

 

OBJECTIVES 

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and para-verbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others 
  • Use “I” messages

   

COURSE OUTLINE

  • Module One: Getting Started
  • Module Two: The Big Picture
  • Module Three: Understanding Communication Barriers
  • Module Four: Para-verbal Communication Skills
  • Module Five: Non-Verbal Communication
  • Module Six: Speaking Like a STAR
  • Module Seven: Listening Skills
  • Module Eight: Asking Good Questions
  • Module Nine: Appreciative Inquiry
  • Module Ten: Mastering the Art of Conversation
  • Module Eleven: Advanced Communication Skills
  • Module Twelve: Wrapping Up

Course Fee: N5,000